Dunes & Denim About Us
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Frequently Asked Questions

What is the difference between using Dunes & Denim and booking directly through a hotel’s website?

When you book through us, you pay the same rates as the hotel’s website, but with exclusive perks such as room upgrades (when available), complimentary breakfasts, resort credits, and early check-in/late check-out. Plus, we take the stress out of the process by handling all the details for you.

What types of accommodations can you book?

We can book a wide range of accommodations, from luxury resorts and boutique hotels to all-inclusives and unique stays like private villas or casitas. With our partnerships through Fora Travel, we have access to top-tier properties worldwide, including brands like Four Seasons, Aman, Hyatt, and more.

Are there extra fees for using your booking services?

No, there are no additional fees for our booking service. The hotel pays us a commission, so you get all the perks and personalized service at no extra cost.

How does your full concierge service differ from your booking service?

Our booking service focuses on securing accommodations and providing VIP perks for stays worldwide, without additional fees.Our concierge service is tailored specifically to Baja and includes a full itinerary: dining reservations, activity planning, transportation arrangements, and more. This service requires a planning fee due to the personalized attention and in-depth coordination involved.

Can you assist with travel outside of Baja?

Absolutely! While we specialize in Baja, our travel advisory services extend worldwide. Whether you’re planning a European adventure, a tropical escape, or a family trip to Disney, we can handle all your bookings and ensure a seamless experience.

Can you assist with group trips or special events?

Absolutely! We specialize in coordinating group trips, such as weddings, family vacations, or corporate retreats. From room blocks and group activities to seamless transportation planning, we’ll ensure everything runs smoothly.

Is there a fee for using the concierge service?

Our fees vary depending on the level of assistance you require. Simple bookings like hotels may not incur additional fees, while more extensive itinerary planning or coordination of multiple services (like activities and transportation) may include a planning fee. We’ll always provide transparent pricing upfront.

I would love to get married in Los Cabos, what can I expect from your Wedding Guide?

Our "Shades of Baja: The Wedding Guide" is your ultimate resource for planning the perfect wedding in Los Cabos. You can expect a comprehensive guide that covers everything from stunning venue options and trusted vendors e.g florists, event planners, rentals, photographers, MUA, live music, DJs, transportation, etc. Our guide offers insider knowledge and recommendations to help you create a beautiful, stress-free wedding experience in this breathtaking destination.

Can the guides help with specific travel interests, like food or adventure?

Absolutely! Our guides are tailored to cater to various travel interests, including food, adventure, culture, and relaxation. Whether you're a foodie, an adventurer, or a culture enthusiast, you'll find recommendations that match your unique preferences

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